QuestNet is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the QuestNet website and governs data collection and usage. By using the QuestNet website, you consent to the data practices described in this statement.

Collection of your Personal Information 

QuestNet collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. QuestNet also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by QuestNet. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by QuestNet for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the QuestNet website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through QuestNet public message boards, this information may be collected and used by others. Note: QuestNet does not read any of your private online communications.

QuestNet encourages you to review the privacy statements of websites you choose to link to from QuestNet so that you can understand how those websites collect, use and share your information. QuestNet is not responsible for the privacy statements or other content on websites outside of the QuestNet and QuestNet family of websites.

Use of your Personal Information 

QuestNet collects and uses your personal information to operate the QuestNet website and deliver the services you have requested. QuestNet also uses your personally identifiable information to inform you of other products or services available from QuestNet and its affiliates. QuestNet may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

QuestNet does not sell, rent or lease its customer lists to third parties. QuestNet may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, QuestNet may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to QuestNet, and they are required to maintain the confidentiality of your information.

QuestNet does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

QuestNet keeps track of the websites and pages our customers visit within QuestNet, in order to determine what QuestNet services are the most popular. This data is used to deliver customised content and advertising within QuestNet to customers whose behaviour indicates that they are interested in a particular subject area.

QuestNet websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on QuestNet or the site; (b) protect and defend the rights or property of QuestNet; and, (c) act under exigent circumstances to protect the personal safety of users of QuestNet, or the public.

Use of Cookies 

The QuestNet website use cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise QuestNet's pages, or register with QuestNet site or services, a cookie helps QuestNet to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same QuestNet website, the information you previously provided can be retrieved, so you can easily use the QuestNet features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the QuestNet services or websites you visit.

Security of your Personal Information 

QuestNet secures your personal information from unauthorised access, use or disclosure. QuestNet secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement  

QuestNet will occasionally update this Statement of Privacy to reflect company and customer feedback. QuestNet encourages you to periodically review this Statement to be informed of how QuestNet is protecting your information.

Contact Information  

QuestNet welcomes your comments regarding this Statement of Privacy. If you believe that QuestNet has not adhered to this Statement, please contact QuestNet's webmaster.  We will use commercially reasonable efforts to promptly determine and remedy the problem.